Courses & Media Returns
If you’re not satisfied with your course or media (book, DVD, CD, download, etc.) purchase, simply return the product, within 30 days of the purchase date for a full refund of the purchase price of the product (less original shipping costs and/or return shipping costs).
We will not provide for returns or refunds beyond thirty days from the original purchase date. Any open product will be charged a 15% restocking fee.
To request a return, please contact our customer care team for a Return Merchandise Authorization (RMA) Number and return shipping label. We may be reached at (888) 850-5287, or direct at (949) 556-4721 from 6am to 5pm, PST, Monday through Friday, or you may email us anytime at support@brainmdhealth.com. Refunds will be processed upon receipt of return package and will exclude return shipping costs.
Once you have received the return shipping label, please use it immediately to return the product.
Return postage labels can only be issued for domestic returns. International orders are responsible for return shipping.